Core Policy
Once a payment has been successfully completed, the purchase is final and is generally not eligible for refund, cancellation, transfer, exchange, or conversion to another course or programme.
This policy applies to all courses, training programmes, workshops, webinars and corporate training services offered through RajMicrosoft.com, operated by Raj Singh Microsoft on behalf of the business/payment account Traintech.
1. No Refund
Completed purchases are generally non-refundable. By completing a payment, you acknowledge that you are purchasing access to digital educational content and/or training services, and that you forfeit any right to a refund except where expressly required by applicable law.
2. No Cancellation
Once payment has been successfully completed, the purchase cannot ordinarily be cancelled. Please review all course details, schedules, requirements and pricing before completing your purchase.
3. No Transfer
A purchased course or training programme cannot ordinarily be transferred to another person. The access is intended for the individual who completed the purchase or registration.
4. No Exchange
A purchased course or training programme cannot ordinarily be exchanged for another course or programme. Please select the correct course or programme before making a payment.
5. No Conversion
Payment made for one course or programme cannot ordinarily be converted into credit for another course or programme, unless we explicitly agree otherwise in writing.
6. Important Legal Qualification
This policy is subject to applicable law and does not limit any rights or remedies that cannot lawfully be excluded.
Nothing in this policy is intended to override your statutory or consumer rights under applicable Indian law. If any provision of this policy is found to be unenforceable, the remaining provisions will continue to apply.
7. Duplicate or Erroneous Payments
If you believe a duplicate or erroneous payment has occurred, please contact us at the email address below with supporting details. Genuine duplicate or erroneous payment situations may be reviewed after verification. We do not promise automatic refunds.
8. Service Delivery Issues
If Traintech is genuinely unable to provide a purchased service due to circumstances within its control, we may, at our discretion, offer a reasonable remedy such as rescheduling, alternative access or a refund. This is not an unconditional refund promise and will be assessed on a case-by-case basis.
9. Payment Gateway Issues
Payment processing is handled by Razorpay. If you experience a payment failure, double charge, pending transaction or other payment gateway issue, please contact us with the transaction details. We may need to coordinate with Razorpay to verify and resolve the issue.
10. Contact
For any questions about this Refund & Cancellation Policy, please contact us at:
Email: info@badaskills.com
Location: Mumbai, India
11. Updates
This Refund & Cancellation Policy may be updated from time to time. The latest version will always be available on this page. Please review it before making a purchase.