1. Introduction
RajMicrosoft.com is operated by Raj Singh Microsoft ("we", "us", "our") on behalf of the business/payment account Traintech. This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit our website, submit an enquiry, register for a course, purchase a service, attend a webinar or otherwise interact with our training and professional services.
Our services include recorded courses, live online training, workshops/webinars and corporate training delivered through RajMicrosoft.com.
2. Information We Collect
Depending on how you interact with us, we may collect information such as:
- Name
- Email address
- Mobile number
- WhatsApp number
- Course or enquiry information
- Registration or enrolment details
- Information submitted through Google Forms
- Information necessary to process payments and orders
We do not collect or store complete card or banking credentials on our own systems when payments are processed through Razorpay.
3. How Information Is Collected
Information may be collected when you:
- Submit an enquiry
- Fill a registration form
- Purchase or enrol in a course
- Register for a webinar or workshop
- Communicate with us by email or WhatsApp
- Access or use our training services
- Interact with the website
4. How We Use Information
We may use the information we collect to:
- Process registrations and enrolments
- Deliver purchased services
- Provide course access
- Send course updates
- Send webinar reminders
- Provide training-related communication
- Provide certificates where applicable
- Respond to enquiries
- Process payments through Razorpay
- Provide customer support
- Send offers or promotional communications
- Improve our services
- Maintain security
- Prevent misuse or fraud
- Meet applicable legal obligations
5. Payment Information
Payments for courses and training services are processed through Razorpay, a third-party payment gateway. Razorpay handles payment details in accordance with its own terms and privacy policy. We do not claim to store complete card, banking or payment credentials on our own systems unless such storage has been separately confirmed.
6. Third-Party Services
We may use third-party services to operate, deliver and market our services:
- Razorpay — payment processing
- Google Forms — enquiries and registrations
- TagMango — course delivery and management
- Zoom — live online training and webinars
- WhatsApp — communication
- Google Ads — advertising
We do not state that Google Analytics or Meta Pixel is currently installed on this website. These services may be added in the future, in which case this policy will be updated.
7. Marketing Communication
With your consent or where otherwise permitted, you may receive course updates, webinar reminders, training-related communication, offers and promotional messages through email and/or WhatsApp. You may opt out of marketing communications by contacting us at the email address below.
8. Cookies & Tracking
This website may use cookies or similar technologies for functionality, security, analytics or advertising. You can manage cookie preferences through your browser settings. We do not falsely state that Google Analytics or Meta Pixel is currently installed.
9. Data Sharing
We may share information with trusted service providers where reasonably necessary to deliver our services, including payment processing, course delivery, communication, webinars, website operations, advertising, security and legal compliance. We do not sell personal information to third parties.
10. Data Security
We take appropriate technical and organisational measures to help protect personal information from unauthorised access, loss, misuse or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain records, resolve disputes, meet legal obligations and pursue legitimate business purposes.
12. Privacy Requests
For privacy-related questions, access requests, correction requests or deletion requests, please contact us at info@badaskills.com.
13. Children's Privacy
Our services are intended for learners and professionals. If we become aware that we have collected personal information from a child without appropriate parental consent, we will take reasonable steps to delete such information. Parents or guardians may contact us if they believe their child has provided information to us.
14. Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices, services or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.
15. Contact
Email: info@badaskills.com
Location: Mumbai, India